All packages ship from our location in Grand Island, Nebraska (That’s smack dab in the middle of the United States) and are shipped via UPS Ground, USPS First Class, Priority Mail, or Priority Express. We ship packages every Monday through Friday, excluding weekends and holidays.
Track Your Package
Once your package has been shipped we will email you with your shipping information.
Shipping Options, Time Frames, & Costs
Processing time includes order verification, quality check, packaging, and transit to carrier. Orders are normally processed in 1-3 business days. Delivery times are an estimate and are not guaranteed. Please be advised that carrier transit times do not include processing times, weekends, or holidays.
Standard: 5-7 business days - $5.99 for orders under $75 & $0.00 for orders over $75
Priority Mail: 1-3 business days - $14.99
Priority Express: 1-2 business days - $55.99
Lost, Damaged or Stolen Packages
We are not responsible for lost, stolen or damaged packages. Please contact the carrier for further questions. If you believe your package has been stolen, please file a police report with your local law enforcement.
Up to $100 of insurance is provided through our shipping carrier USPS. You may file a claim here. Please be advised that you MUST keep ALL packaging, labels, and contents for your damaged package until your claim has been resolved. Failure to do so may result in your claim being denied.
Incorrect Shipping Address
We are not responsible for products that were shipped to an invalid or incorrect mailing address. If a package is returned to us due to an incorrect or incomplete address, is marked unclaimed, return to sender, or not deliverable, or any other reason by the carrier, we will notify you via the email provided at checkout. Your order will be refunded to the original payment method minus all shipping charges and an $8 undeliverable fee. Shipping will not be refunded on any invalid or incorrect address returns, RTS, or any other marked reason. Please place a new order with the correct information if you would like your order resent.
These terms and conditions are subject to change at any time.